01 / Direction & performance
Strategy and KPIs
Explore the operations manager's role, operational strategy, and the measures used to understand productivity and business performance.
Professional development / Business performance
Operations
Management
Build the skills to lead people, manage resources, and improve the processes that keep organizations moving.
Turn everyday challenges into better decisions
Understand the operation.
Improve the outcome.
Operations leaders connect people, processes, and performance. This course develops practical knowledge of strategy, productivity, capacity, quality, scheduling, and leadership.
- Use performance measures to understand operational results.
- Connect workforce planning and capacity to demand.
- Identify opportunities to improve workflow and quality.
- Strengthen decisions about resources and team performance.
Inside the course
Skills for the work ahead.
Explore the core responsibilities of operations management through practical business topics.
02 / People & resources
Workforce and capacity planning
Connect staffing, scheduling, capacity, and resource decisions to the work your organization needs to deliver.
03 / Workflow & quality
Process improvement
Examine operational processes and quality challenges, then consider practical ways to improve how work flows.
04 / Decisions & leadership
Leading the operation
Build your understanding of budgeting, operational priorities, and leadership in everyday workplace decisions.
How you will learn
Flexible learning.
Practical application.
Learn at your pace
Work through online lessons across the four-week program, with the flexibility of self-paced study.
Connect it to work
Use real-world examples, practical exercises, and discussion questions to explore operational challenges.
Check your understanding
Knowledge checks and a final assessment help you review and apply the course concepts.
Upcoming cohort / November 2026
Make room for
your next career step.
Explore the next scheduled Operations Manager course and complete registration through Star Global College.
November 1–26, 2026
Four weeks · Online · Self-paced
View details & registerReview the registration page for availability and current program requirements.Before you enroll
A few helpful details.
Who is this course designed for?
The program is designed for current and aspiring operations leaders who want to strengthen their knowledge of people, processes, resources, and performance.
Is this a live course?
This Operations Management program is self-paced. It uses online lessons, workplace examples, discussion questions, practical exercises, and assessments across four weeks.
How do I register?
Select “View details & register” above to open the upcoming cohort's public registration page. Review its details and complete the registration steps there.
Can my organization arrange team training?
Yes. Explore customized team training to discuss your organization's goals and training needs.
For employers
Develop your operations team.
Discuss training aligned with your people, processes, and business goals.